Literature on the business value of web 2.0 collaboration

[Clement Toulemonde]

As part of the Idea Practitioner initiative, we are looking to develop small research streams on current hot topics in management innovation.

The idea is to scan for the 5-6 relevant publications on each of these topics and produce summaries of this literature (see attached file as example of work already produced). This would allow our consultants to get up to speed very quickly and have an informed discussion with clients, without having to trawl through all the books.

Niels from the Mesh is part of the team which will be contributing to this effort. We also have people on board from France, UK and Australia.

I would like to get your thoughts on two of the hot topics we have mind, which in my view are relevant to this forum:
1. The business value of web 2.0 collaboration
2. The real world use of virtual worlds

2 Questions:
- Any thoughts / builds / adds on these two research topics
- What publications do you have in mind and would recommend for these

[Niels van der Zeyst]

Hi Clem,

Sure... I propose that Koen writes a small piece here on progress and that we will take his final document (due in a few weeks) as a main starterpoint for our discussions...

regards,

Niels
Clement Toulemonde said:

Hi Niels. Good to hear that work has started.

What is the exact reference of the research paper you are looking

[Koen ter Denge]

Hi all,

As Niels said I started my research on the topic Enterprise 2.0. I started a blog in which I post my proceedings. The research is not on one specific paper but I am eager to find a lot of academic papers on this topic and especially the benefits the use of Enterprise 2.0 applications has. (the business value of web 2.0) It will be hard to find good academic papers, so I will be glad you post here what you have already found.

I hope to have a nice literature review in a few weeks. (see my blog)

regards,

Koen

[Rick Mans]

Hi Koen,

What is your definition of enterprise 2.0? That I find an interesting question since you can talk with twenty people about e2.0 and all these people will have a different definition of e2.0.

Koen ter Denge said:

Hi all,

As Niels said I started my research on the topic Enterprise 2.0. I started a blog in which I post my proceedings. The research is not on one specific paper but I am eager to find a lot of academic papers on this topic and especially the benefits the use of Enterprise 2.0 applications has. (the business value of web 2.0) It will be hard to find good academic papers, so I will be glad you post here what you have already found.

I hope to have a nice literature review in a few weeks. (see my blog)

regards,

Koen

[Clement Toulemonde]

Thanks Nicolas

Nicolas Bonamy said:

Hello,

I know about this document but unfortunately available in french only:
http://www.bluekiwi-software.com/uk/entreprise20?dwnl=1

Regards,
Nicolas

[Clement Toulemonde]

Fantastic Koen - look forward to reading up on this work. What is the link to the blog?

Koen ter Denge said:

Hi all,

As Niels said I started my research on the topic Enterprise 2.0. I started a blog in which I post my proceedings. The research is not on one specific paper but I am eager to find a lot of academic papers on this topic and especially the benefits the use of Enterprise 2.0 applications has. (the business value of web 2.0) It will be hard to find good academic papers, so I will be glad you post here what you have already found.

I hope to have a nice literature review in a few weeks. (see my blog)

regards,

Koen

[Clement Toulemonde]

All - just letting you know that we have submitted the publication summaries dealing with India. This was another stream (like web2.0) of the Idea Practitioner initiative. Key slides from this pack were included in a reading kit for the many french VPs who were due to visit Mumbai the first week of Dec...the recent terrorist events have however delayed the trip.

Who is interested in participating in roundtable discussion on the strategic / business issues around indian growth, offshoring, globalisation...? If so what specific questions would interest you?

http://km20.capgemini.com/asset/198022

Please let me know if you are having trouble accessing the KM and I will post the file here.

Contributors to the study have been Pierre-Antoine Allain, Laurent Beduneau-Wang, Jerome Taillandier, and myself.

Contents
- Study overview (why, what, who) pp. 2-6
- Executive summary (publication syntheses) pp. 7-15
- Who’s who of Indian outsourcing pp. 16-19
- Supplementary slides pp. 20-47
- Appendices pp. 48-53

Publications studied:
- The Fortune at the Bottom of the Pyramid, C.K. Prahalad (2004)
- Globality, Harold L. Sirkin, James W. Hemerling, Arindam K. Bhattacharya (2008)
- Outsourcing to India, Mark Kobayashi-Hillary (2004)
- What’s This India Business?, Paul Davies (2004)

[Nikhil Nulkar]

Hi Clement,

Thanks for sharing this update!

I am unable to access the asset because it is part of a private community on KM2.0 and do not have access to it. Appreciate if you could provide me the access or post the presentation here.

Thanks,
Nikhil

Clement Toulemonde said:

All - just letting you know that we have submitted the publication summaries dealing with India.

http://km20.capgemini.com/asset/198022

Please let me know if you are having trouble accessing the KM and I will post the file here.

[Koen ter Denge]

Hi Rick,

my definition of Enterprise 2.0 is the use of web 2.0 software and tools in the enterprise, as Mc affee defined and invented the term in his article in 2006. (the dawn of emergent collaboration) Examples are blogs and wiki's, knowledge management platforms, forums etc. I hope to come up with good conclusions why the use of these applications are benificial for the enterprise.

regards Koen

Rick Mans said:

Hi Koen,

What is your definition of enterprise 2.0? That I find an interesting question since you can talk with twenty people about e2.0 and all these people will have a different definition of e2.0.

Koen ter Denge said:

Hi all,

As Niels said I started my research on the topic Enterprise 2.0. I started a blog in which I post my proceedings. The research is not on one specific paper but I am eager to find a lot of academic papers on this topic and especially the benefits the use of Enterprise 2.0 applications has. (the business value of web 2.0) It will be hard to find good academic papers, so I will be glad you post here what you have already found.

I hope to have a nice literature review in a few weeks. (see my blog)

regards,

Koen

[Koen ter Denge]

Hi clement,

the blog can be found on the mesh under link blogs, not much there yet but as my research develops, more posts will be added. here the link: http://themesh.ning.com/profiles/blogs/enterprise-20-benefits

regards Koen

Clement Toulemonde said:

Fantastic Koen - look forward to reading up on this work. What is the link to the blog?

Koen ter Denge said:

Hi all,

As Niels said I started my research on the topic Enterprise 2.0. I started a blog in which I post my proceedings. The research is not on one specific paper but I am eager to find a lot of academic papers on this topic and especially the benefits the use of Enterprise 2.0 applications has. (the business value of web 2.0) It will be hard to find good academic papers, so I will be glad you post here what you have already found.

I hope to have a nice literature review in a few weeks. (see my blog)

regards,

Koen

[Clement Toulemonde]

Here it is

Nikhil Nulkar said:

Hi Clement,

Thanks for sharing this update!

I am unable to access the asset because it is part of a private community on KM2.0 and do not have access to it. Appreciate if you could provide me the access or post the presentation here.

Thanks,
Nikhil

Clement Toulemonde said:

All - just letting you know that we have submitted the publication summaries dealing with India.

http://km20.capgemini.com/asset/198022

Please let me know if you are having trouble accessing the KM and I will post the file here.

[Clement Toulemonde]

Hi Koen - here are some slides on a 3D virtual lab that was strated by an ex Cap guy from what I understand (Eric Seuillet)

The presentation is in french but some of the best slides on the possible uses of 3D rendering for business acceleration happen to be in english. see attached file + url below

http://www.lafabriquedufutur.org/en/index.html
http://ec.europa.eu/information_society/events/cf/item-display.cfm?...

Koen ter Denge said:

Hi clement,

the blog can be found on the mesh under link blogs, not much there yet but as my research develops, more posts will be added. here the link: http://themesh.ning.com/profiles/blogs/enterprise-20-benefits

regards Koen

Clement Toulemonde said:

Fantastic Koen - look forward to reading up on this work. What is the link to the blog?

Koen ter Denge said:

Hi all,

As Niels said I started my research on the topic Enterprise 2.0. I started a blog in which I post my proceedings. The research is not on one specific paper but I am eager to find a lot of academic papers on this topic and especially the benefits the use of Enterprise 2.0 applications has. (the business value of web 2.0) It will be hard to find good academic papers, so I will be glad you post here what you have already found.

I hope to have a nice literature review in a few weeks. (see my blog)

regards,

Koen

[Niels van der Zeyst]

Hi Guys, Koen will be posting some of the progress on 2.0 soon. We have been struggling to find academically viable literatiure besides the list already posted here so any new insights are more then welcome. Koen will share some of the article work he has done.